Skip this next bit and go to the pictures if you aren't here looking for a review on Canada Ceiling Tiles, cuz it ain't pretty!
Also I would like to add they they raised their prices to YIKES (It's not gold people)....just buy from the US and you will save time and money!!!
MY ORIGINAL ORDER WAS MAY 5th,
the very day my credit card was billed for the tiles!
I received the incorrect tiles May 16th and immediately called the company
informing them of the mistake.
I finally received my tiles June 4th
The email I received :
Let me take this opportunity to apologize for the mix up of the orders.
May 28th your correct order will be shipped by Canada Post
Tracking # 03%^439000!@#$%^.
I am told it will take approx. 6 days.
In order for us to send the package you received in error to the correct client,
we have included on your box a packing envelope on the outside that contains
1) Packing List for our Client in B.C.
2) A Pre-Paid Canada Post Shipping Label
If you would be so kind as to bring the incorrect box that you had received back to the
Post Office when you receive your correct one and have the Post Office place the
Pre-Paid Shipping Label on that box so that it can now be shipped to our Customer.
Your patience and help in this matter is incredibly appreciated.
Again, we are so sorry for our error.
Thank You So Much,
My reply to this letter is:
Wow I can't believe it has taken this long for you to ship the correct order. I was assured by Steve that my order was to have gone out last Tuesday after the long weekend. I am curious as to what the delay was? This puts my project back three weeks.
I NEVER RECEIVED A REPLY TO THIS EMAIL!!!
May 28th to ship the correct order??? Come on people, do your jobs!
I think if I would have been Angela, I would have paid a little more for overnight shipping.
Way to go Ang!
Steve also mentioned something about compensation for getting the order I was shipped to the right client! Not even a coupon code for a future discount.
Way to go Stevo!
Customer service is key.
If it's the post office's fault, that would be a different story, but this all falls on the company.
Also, 1/3 of the tiles received were scratched on the back. I believe they had debris on the rollers, or a malfunction in the processing end of the tiles which was passed on to me, the consumer, at full price! Not sure if this is standard practice for Canada Ceiling Tiles to pass on seconds to their customers???
And now for the peeps looking for progress and not reviews.....Hope I don't disappoint!
|Some nasty before shots|
|A great deal at the Re-Store a few years ago....I bought five!|
|Compare!!! What a difference!|
Yes that is plastic on the light.....I still have to paint the ceiling and this turtle doesn't want any splatters on my new light. Not a great deal at fifty bucks like my girly closet light, but I love her just the same! Crown molding, baseboard and windows still need to be completed, and then we can close the door on this room, because it actually has a door that closes!