Friday, June 13, 2014

Ceiling Tiles Are In!! Canada Ceiling Tiles Gets a Big F!

*Looks like this company is done and I can see why!*

Skip this next bit and go to the pictures if you aren't here looking for a review on Canada Ceiling Tiles, cuz it ain't pretty!
I hate to throw my support to a US company but just buy from and you will save time and money, unless Canada Customs delays your shipment.
the very day my credit card was billed for the tiles!
I received the incorrect tiles May 16th and immediately called the company
informing them of the mistake.
I finally received my tiles June 4th
The email I received : 
Let me take this opportunity to apologize for the mix up of the orders.
Tomorrow May 28th your correct order will be shipped by Canada Post
Tracking # 03%^439000!@#$%^.
I am told it will take approx. 6 days.

In order for us to send the package you received in error to the correct client,
we have included on your box a packing envelope on the outside that contains
1) Packing List for our Client in B.C.
2) A Pre-Paid Canada Post Shipping Label

If you would be so kind as to bring the incorrect box that you had received back to the
Post Office when you receive your correct one and have the Post Office place the
Pre-Paid Shipping Label on that box so that it can now be shipped to our Customer.

Your patience and help in this matter is incredibly appreciated.

Again, we are so sorry for our error.

Thank You So Much,
Angela Smale
Canada Ceiling Tiles
132 King Street West
Prescott, Ontario Canada

My reply to this letter is:

Wow   I can't believe it has taken this long for you to ship the correct order.   I was assured by Steve that my order was to have gone out last Tuesday after the long weekend.   I am curious as to what the delay was?  This puts my project back three weeks.

  May 28th to ship the correct order???  Come on people, do your jobs!
I think if I would have been in their shoes, I would have paid a little more for overnight shipping.

Not even an offer of compensation for my gas to fix their mistake. 

Also, 1/3 of the tiles received were scratched on the back.  I believe they had debris on the rollers, or a malfunction in the processing end of the tiles which was passed on to me, the consumer, at full price!  Not sure if this is standard practice for Canada Ceiling Tiles to pass on seconds to their customers???
I can say I won't be buying from this company again.

And now for the peeps looking for progress and not reviews.....Hope I don't disappoint!




Some nasty before shots

Compare!!!  What a difference!

Yes that is plastic on the light.....I still have to paint the ceiling and this turtle doesn't want any splatters on my new light.  Not a great deal at fifty bucks like my girly closet light, but I love her just the same!   Crown molding, baseboard and windows still need to be completed, and then we can close the door on this room, because it actually has a door that closes!